Terms of use

About the terms

These terms apply when you use Ollie – the website, the parent section and the child's app (together called the “service”). When you create a family or otherwise use the service, you accept the terms. If you do not agree, you must not use the service.

Who is behind it

Ollie is provided by Revolvo ApS, company reg. no. 35250379, Gefionsvej 6C, 3400 Hillerød (“we” and “us”).

You can always write to us at [email protected].

What Ollie is

Ollie is a digital aid for visual day plans. You as a parent create tasks, routines and day plans with pictograms, and the child follows the day’s plan in their own app, e.g. on a tablet or mobile.

Ollie is not intended to diagnose, treat or prevent illnesses or conditions, and the service does not replace treatment, educational support or professional advice. If you are unsure about what is good for your child, speak to a professional.

Price

Ollie is free to use right now. All or parts of the service may at some point cost money, for example as a subscription. We therefore cannot promise that the features that are free today will always be free.

If we introduce payment:

• we will let you know by e-mail or in the app at least 30 days before the payment takes effect,
• we will never charge you unless you have actively chosen a paid solution and accepted its price and terms,
• you can always choose to stop and have your data deleted (see Cancellation and deletion).

If you choose a paid solution, special purchase terms apply, which you will see before you buy – including information about your right of withdrawal.

Your account

• You must be at least 18 years old to create a family.
• You log in with a one-time code, which we send to your email. You must therefore use an email address that only you have access to, and keep the codes to yourself. You are responsible for what happens with your login.
• A family can have several parents, each with their own login. All parents in the family can see and change the family's content, and each parent must accept these terms themselves.
• If you suspect that others have gained access to your account or your e-mail, change the password for your e-mail and write to us.

Children’s use

• Children do not have their own account. The child’s app is opened with a secret link, which you as a parent give the child access to.
• Treat the link like a key: Anyone who has it can see the child's day plan and tick off tasks. If you lose a device, use “Create new link” under the child – then the old link will stop working.
• You may only create children for whom you have parental custody or are otherwise allowed to enter information about.
• You are responsible for how and how much your children use the app.

Your content

Your content is what you put into Ollie, e.g. names, tasks, routines, reminders and photos. You keep all rights to it. You give us a free, non-exclusive right to store, process and display the content, but only to the extent necessary to provide the service to you – e.g. to crop a photo and show it in the child’s app. We do not sell your content or use it for advertising.

You warrant that you have the right to use what you put in. This means, among other things, that:

• you have taken the photos yourself or have permission to use them,
• the people who can be recognised in the photos have agreed to it,
• the content is not illegal, offensive or in breach of other people's rights.

We can remove content that breaches the terms.

Fair use

You must not:

• try to access other families’ data or our systems,
• burden, disrupt or bypass the security of the service, for example with automated lookups or sign-ups,
• copy, resell or use the service commercially without an agreement with us,
• use the service for anything unlawful.

Rights and pictograms

Ollie’s software, design, texts and name belong to us or our licensors. You get a personal right to use the service under these terms, but no other rights.

The pictograms come from open libraries and are used under their own licences: Fluent Emoji (Microsoft, MIT), OpenMoji (CC BY-SA 4.0) and Mulberry Symbols (CC BY-SA 4.0). The fonts are used under the SIL Open Font License. The full credits are in the app under Settings → About.

Personal data

We process personal data about you and about the children you create, in accordance with the General Data Protection Regulation (GDPR) and the Danish Data Protection Act. We are the data controller for the information held in the service.

Only enter the information needed to use Ollie. The service does not need, for example, CPR numbers, diagnoses or other health information.

Robot check when creating an account. When you create an account, we use Cloudflare Turnstile to check that you are a human and not an automated program. The check is only used on the page where you create an account.

• What information: your IP address and technical information about your browser and your connection, e.g. browser type.
• Why: to protect Ollie against automated sign-ups and misuse. This is done on the basis of our legitimate interest (Article 6(1)(f) of the General Data Protection Regulation).
• Who: Cloudflare, Inc. processes the information as our data processor when the check is carried out. Cloudflare also uses it as an independent data controller to improve its ability to recognise robots.
• Transfer to the USA: The information may be processed in the USA. Cloudflare is certified under the EU-U.S. Data Privacy Framework.
• We only receive an answer as to whether the check succeeded, and we do not store the information from it ourselves.

You can always ask to access, correct or delete your information by writing to [email protected]. You can also complain to the Danish Data Protection Agency.

Cookies and statistics

Cookies are small text files that your browser stores. We use necessary cookies, without which the service will not work, and – only if you say yes – cookies for statistics.

Necessary cookies. We always use these:

• pictogram.auth keeps you logged in to the parent section. It expires 60 days after you last used Ollie, or when you log out.
• pictogram.consent remembers for 12 months whether you have said yes or no to statistics. After that, we ask again.
• A security cookie (.AspNetCore.Antiforgery) protects the forms in the parent area against forged submissions. It is deleted when you close the browser.
• The child’s app saves ticks and settings in the browser’s local storage, so they are not lost when there is no internet.

Statistics with Google Analytics. If you say yes, we use Google Analytics to see how the website and the parent area are used, so we can make Ollie better.

• Cookies: _ga and _ga_8E07LRBQV3, which recognise your browser from visit to visit. They apply to ollieapp.dk and app.ollieapp.dk and expire 2 years after your most recent visit.
• What information: which pages you visit, how you came to the page, which browser and device you use, and your approximate geographical area based on your IP address. Google Analytics does not store the IP address itself. We never send names, email addresses or other content from your family to Google.
• Why: to improve Ollie. This is done on the basis of your consent (Article 6(1)(a) of the General Data Protection Regulation).
• Who: Google Ireland Limited processes the information as our data processor. Google's advertising features are turned off, and we do not use the information for advertising.
• Transfer to the USA: The information may be processed in the USA. Google is certified under the EU-U.S. Data Privacy Framework.
• The child’s app never uses Google Analytics.

You can always change your choice under Cookie settings – at the bottom of the website and under Settings in the app. If you say no, we delete Google Analytics cookies from your browser.

Operation and changes to Ollie

• We do our best to make sure Ollie works reliably, but the service is provided as it is, and we cannot promise that it will always be available or error-free. There may be breaks, e.g. for maintenance.
• We develop Ollie on an ongoing basis and may add, change or remove features.
• If we close the service, we will give at least 30 days' notice, so you have time to get a copy of your data. After that, we delete it.

Liability

Ollie is an aid. As a parent, you are still responsible for your child's day, safety and appointments, and you should not rely on Ollie alone for important things such as medicine or medical appointments.

To the extent permitted by Danish law, we are not liable for indirect losses, lost data or losses caused by the service not being available or showing incorrect or missing information – for example a reminder that is not shown. The limitations do not apply if we have acted intentionally or with gross negligence, or if mandatory rules say otherwise.

Cancellation and deletion

• You can stop using Ollie at any time.
• If you want the whole family deleted, including all logins, write to [email protected] from an email address that is a parent in the family.
• Under Settings → Start over, you can delete all children, history, medals, reminders, tasks, routines, day plans and pictures yourself. Your logins are kept.
• We may close or block an account if the terms are seriously or repeatedly breached. As a rule, we will let you know first.

Changes to the terms

We may update the terms, e.g. when we change the service or introduce payment. For significant changes, we will let you know by e-mail or in the app at least 30 days before they take effect. If you use Ollie after that time, you accept the new terms. If you do not agree, you can stop and ask us to delete your data. The date at the top shows when the terms were last changed.

Choice of law and disputes

The terms are governed by Danish law. If you are unhappy, please write to us first – then we can usually find a solution. If we cannot agree, the matter will be decided by the Danish courts. If you are a consumer, mandatory consumer rules always apply.